Frequently Asked Questions
Everything you need to know about shopping at the MoMA Design Store.
What makes an item 'MoMA-approved'?
Every product we sell is evaluated by MoMA’s curatorial department based on specific design criteria, ensuring it meets the museum's standards of innovation, function, and aesthetic value.
Do MoMA members receive a discount?
Yes, MoMA members enjoy a 10% discount on most items. Simply sign in to your account or provide your membership ID at checkout to apply the savings.
What is your return policy for home decor and furniture?
We accept returns within 90 days of purchase for most items in their original condition. Please note that furniture and oversized items may be subject to a restocking fee.
How do you handle shipping for fragile design objects?
We use specialized packaging and premium carriers to ensure your design pieces arrive safely. Tracking information is provided for all orders once they depart our warehouse.
Do you offer international shipping?
Yes, we ship to over 80 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and the weight of the items.
Are your products authentic and licensed?
We only sell authentic, licensed products. We work directly with designers and manufacturers to ensure that every piece is a genuine representation of the artist's intent.